Cargo Claims & Survey
Cargo damage, notice, photos, survey reports, packing evidence and claim handling in Japan.
Why Marine Cargo Insurance Claims for Japan-Bound Cargo May Take Time
Explains why marine cargo insurance claims for Japan-bound cargo may take time, focusing on document collection, damage assessment, survey handling and claim evidence rather than assuming insurer delay.
運往日本貨物中的 Demurrage 與 Detention：費用應由誰負擔？
說明海外貨運代理在處理運往日本的貨物時，如何確認 Demurrage 與 Detention 的發生原因、整理時序與證據，並合理判斷費用負擔。
Demurrage and Detention in Japan-Bound Cargo: Who Should Bear the Cost?
A practical guide for overseas forwarders handling cargo bound for Japan, explaining how demurrage and detention arise, how to identify the responsible delay, and how to manage evidence, customer communication and cost recovery.
When Should a Forwarder Consult a Lawyer? Practical Decision Criteria
A practical guide for forwarder managers and business owners on when to consult a lawyer in cargo claims, including claim letters, subrogation claims, time bars, B/L terms, insurance issues and overseas correspondence.
How to Raise Insufficient Packing Issues with a Shipper
A practical guide for forwarders on how to raise possible insufficient packing issues with shippers without prematurely denying liability or damaging the commercial relationship.
Forwarder Response Policy When the Cause of Cargo Damage Is Unknown
Explains how forwarders should manage cargo claims when the cause, stage of occurrence, or responsible party cannot be immediately identified.