Glossary
Cargo claim handling involves recording damage, notifying relevant parties, arranging survey, identifying where the damage occurred, submitting claim letters and preparing cargo insurance claims.
Glossary
Explains how inspection costs, disposal costs, storage charges, emergency re-shipment costs, delay-related costs and other expenses arising from cargo damage may affect freight forwarders, NVOCCs, cargo insurance and liability claims in shipments to Japan.
Practical Guide
Explains how forwarders should handle concealed damage discovered after delivery, including evidence preservation, insurance notification, carrier notice, and timeline review.
Glossary
Explains the NVOCC risk arising when an importer or consignee becomes insolvent, refuses to take delivery or leaves cargo uncollected, causing demurrage, detention, storage, disposal or re-export costs.
Glossary
Explains how HS Code errors, origin certificate problems, B/L mistakes, L/C discrepancies and customs documentation errors may create E&O liability risks for freight forwarders and NVOCCs in Japan-related logistics.
Practical Guide
A practical guide for overseas forwarders handling cargo bound for Japan, explaining how demurrage and detention arise, how to identify the responsible delay, and how to manage evidence, customer communication and cost recovery.
Glossary
General Average and salvage charges are both related to maritime casualties, but they are different concepts. General Average concerns contribution among saved interests, while salvage charges are remuneration payable to salvors. Forwarders should distinguish GA security from Salvage Security when explaining cargo release and insurance handling to cargo owners.
Practical Guide
Explains how forwarders should manage cargo claims when the cause, stage of occurrence, or responsible party cannot be immediately identified.
Glossary
General Average is a maritime principle under which extraordinary sacrifices or expenses incurred to protect the vessel and cargo are shared among the parties involved in the voyage. For forwarders, it creates practical work such as explaining the situation to cargo owners, collecting documents, contacting insurers, arranging GA security and coordinating cargo release.
Glossary
General Average Contribution is the amount that cargo interests may be required to pay when sacrifice or expense is incurred for the common safety of the vessel, cargo and freight after a maritime casualty.
Glossary
A General Average Guarantee is a document usually issued by a cargo insurer to secure the cargo owner’s possible General Average contribution after General Average is declared. For forwarders, it is a key document affecting cargo release, together with the General Average Bond, cargo value declaration and related insurance documents.
Practical Guide
Explains how forwarders and NVOCCs should respond when a cargo insurer makes a subrogation claim after paying insurance proceeds to the cargo interest.
Practical Guide
Explains how forwarders should analyze and respond when a carrier denies liability by relying on packing defects, inherent vice, late notice, clean delivery records, perils of the sea, or limitation of liability.
Practical Guide
Explains how forwarders should investigate shortage claims when it is unclear whether the shortage occurred before shipment, at CFS, during transport, during delivery, or after receipt.
Practical Guide
A practical guide for forwarders on how to raise possible insufficient packing issues with shippers without prematurely denying liability or damaging the commercial relationship.
Practical Guide
Explains how forwarders and NVOCCs should respond when a shipper demands full compensation after cargo damage, without prematurely admitting liability.
Glossary
Explains the insurance checks and responsibility allocation issues when freight forwarders or NVOCCs use co-loaders for LCL cargo, including multi-layer subcontracting, recovery difficulty, CFS risks and cargo liability insurance.
Practical Guide
Explains how forwarders should internally review and respond after receiving a Claim Letter, including notice to carriers, insurers, NVOCCs and related parties.
Glossary
Explains the liability risk of NVOCCs and freight forwarders that issue a House B/L to the shipper or cargo owner, including cargo claims, Claim Letters, subrogation and the distinction between House B/L and Master B/L responsibility.
Glossary
Explains marine cargo insurance coverage, ICC conditions, claim procedures, evidence preservation, carrier liability, NVOCC responsibility, subrogation and trade terms in Japan-related international cargo practice.
Glossary
Explains the risk faced by Japanese import-side forwarders acting as receiving agents or “catchers” in overseas agent B/L and L/C nomination shipments, especially when cargo claims, delay, cost disputes or goodwill payments arise.
Glossary
Explains how responsibility is divided between cargo interests, carriers, NVOCCs and freight forwarders when cargo damage, shortage, delay or misdelivery occurs in Japan-related logistics.
Glossary
Explains statements freight forwarders and NVOCCs should avoid during the early stage of cargo accident handling, especially before the cause of loss, liability position, cargo insurance response and recovery route are confirmed.
Glossary
Explains how cargo insurers may pursue subrogated recovery against NVOCCs, freight forwarders, carriers, warehouses or delivery companies after paying a cargo insurance claim, and what forwarders should check before accepting liability.
Practical Guide
A practical guide for forwarder managers and business owners on when to consult a lawyer in cargo claims, including claim letters, subrogation claims, time bars, B/L terms, insurance issues and overseas correspondence.
Glossary
Explains who may bear survey fees, legal costs, defence costs, evidence preservation costs and overseas claim handling expenses in cargo accidents, and how these costs relate to cargo insurance, freight forwarder liability insurance and B/L claims.